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CHOICE submission on consumer code development processes - 2 June 2009

Related Galexia services and solutions Specialised Legal and Regulatory Consulting. Read more » Self-regulation and Codes of Conduct. Read more »

CHOICE has published its submission to the Australian Government’s review of the consumer-related industry codes development process. The submission calls for

• An articulation of high-level code content principles in legislation;
• Power for regulators to be able to initiate code development (rather than only the industry);
• Requirements for the constitution of code development bodies (including a requirement for consumer representatives, and a mechanism for breaking deadlocks);
• Code monitoring and enforcement requirements;
• Code review requirements; and
• External dispute resolution requirements.

In preparation for the submission, Galexia provided CHOICE with a survey of key consumer code approval processes in use in Australia - those of the Australian Competition and Consumer Commission (ACCC), the Australian Securities and Investments Commission (ASIC), the Office of the Privacy Commissioner, and the Australian Communications and Media Authority (ACMA).

Related links:

• Read more about Galexia’s work with CHOICE on consumer issues »

External links:

• Read CHOICE’s submission (external site) »
• Review of consumer-related industry code processes at DBCDE (external site) »

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