Submission - Joint response to the Review of the Electronic Funds Transfer Code of Conduct (2008)

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Executive Summary

This document is a joint submission from CHOICE, the Consumer Action Law Centre and the Consumers’ Federation of Australia to the Australian Securities and Investments Commission in response to the consultation paper Review of the Electronic Funds Transfer Code of Conduct 2007/08: ASIC proposals (the Consultation Paper).

This document was prepared by Galexia. Guidance, input and comments were received from a small reference group of consumer stakeholders.

Funding assistance was received from the Australian Securities and Investments Commission Consumer Advisory Panel (ASIC CAP).

Consumer stakeholders see this review as an opportunity to improve the EFT Code. This submission attempts to answer every question raised in the Consultation Paper (other than questions directed at business stakeholders).

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