Submission - Joint response to the Review of the Electronic Funds Transfer Code of Conduct (2008)
Proposal E3
We propose to deal with the issue of mistaken payments in the EFT Code. We propose to convene a stakeholder roundtable to advance this issue in coming weeks. |
E3Q1 Do you agree with this proposal? Why?
Consumer stakeholders are participating in the separate ASIC process to resolve mistaken payment issues, and are encouraged by the proposals to date for resolution of this important issue. Consumer stakeholder views are expressed in greater detail in the submissions to the separate ASIC process and are not repeated here.