Submission - Joint response to the Review of the Electronic Funds Transfer Code of Conduct (2008)
Proposal C1
We propose to amend the EFT Code to: (a) clarify that ‘opt-in’ receipt systems comply with the EFT Code; (b) clarify that subscribers must take reasonable steps to provide a receipt and need not provide a receipt where it is not reasonably practicable to do so; and (c) permit receipts for voice transactions to specify a number rather than the merchant’s name, where the invoice from the merchant to the consumer includes their name and the number. |
C1Q1 Do you agree with this proposal? Please give reasons.
Consumer stakeholders support these proposals.