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Consumer Protection in the Communications Industry: Moving to best practice - Issues Paper (July 2008)
4. An improved model
- 4.1. Need for whole of government approach to consumer policy development
- 4.2. Best practice co-regulation for the telecommunication sector
- 4.3. Benefits of the improved model
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This section discusses the need for improvements to the generic consumer protection framework in Australia – with an emphasis on the development of best practice in co-regulation – and specific improvements in the telecommunications sector.
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